About Zendesk Sunshine

Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization.

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Pricing

Free Trial Available
Zendesk Sunshine Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

69%
Momentum

62%
Popularity

65%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

24/7 (Live rep), Online

Zendesk Sunshine Features

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No-Code Development Platforms Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%

Integrations Management

An endpoint to seamlessly manage external integrations, data sources, and other platforms

App Integrations

Allows integrations with third-party tools like Google Drive and Salesforce

Machine Learning

An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Web Development

Provides you with tools to create web applications

Testing Management

Helps you in managing, tracking and organizing all tests and reports in one place

Mobile Development

Develop applications for Android, iOS or Windows

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Application Templates

It provides an automated or pre-built pattern that helps to build and design an app quickly.

Extension Programming

Facility to add more programming code to extend the capabilities and functionalities of the app

AI-Assisted Development

Suggests logic nodes to smartly create the workflow of apps

Drag and drop Builder

Has a pick-and-drop feature for easier designing

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Debugging

An integral part in appplication development that locates and corrects code errors in a computer program

Code Assistance

A feature that analyzes the first few character typed and provides you with a list of possible endings

Zendesk Sunshine Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Zendesk Sunshine Custom

Features

Conversational tools
Apps and frameworks
Automation and intelligence
Integrations
Data
Security and privacy
Infrastructure

Disclaimer: The pricing details were last updated on 15/05/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zendesk Sunshine Pricing.