Slack

About Slack

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $2.67. Offers Free-forever and Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

Online

Slack Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Free Free

Free
The quickest and easiest way to try Slack

$US0/mth

Access to 10,000 of your team’s most recent messages
10 integrations with other apps like Google Drive, Office 365 and many more
1:1 voice and video calls between teammates

Features:

PRODUCTIVITY BASICS

Message history - 10k of your team’s most recent messages
Relevant people, channels and files in search results
Integrations with other apps - 10
File storage - 5 GB total
Workspaces - 1

SECURITY

Data encryption at rest and in transit
Two-factor authentication

ADMINISTRATION

Manage channel posting permissions - Limited to # general channel only

CALLS

Voice and video calls - One-to-one only

SUPPORT

Access to customer support - Standard support

Pro $2.67 $2.67 per month

Pro
More power for small teams who want better collaboration

$US2.67/mth*

All the benefits of Free and:
The full context of your organization’s message history at your fingertips
Timely info and actions in one place with unlimited integrations
Face-to-face communication with group voice and video calls of up to 15 teammates
Secure collaboration with outside organizations or guests from within Slack

Features:

PRODUCTIVITY BASICS

Message history - Unlimited
Relevant people, channels, and files in search results
Integrations with other apps - Unlimited
File storage - 10 GB per team member
Workspaces - 1
Customizable sections
Slack huddles
Audio and video clips

EXTERNAL COLLABORATION

Work with other organisations
Work with individuals

SECURITY

Data encryption at rest and in transit
Two-factor authentication
OAuth with google

COMPLIANCE

Custom retention policies for messages and files

ADMINISTRATION

Manage channel posting permissions - Limited to # general channel only
Custom user groups

CALLS

Voice and video calls - Uo to 15 participants
Screen sharing

SUPPORT

Access to customer support - 24/7 support

Business $5.00 $5.00 per month

Business+
Scale your business, increase productivity and keep your teams connected

$US5/mth*
All the goodness of Pro, and:

Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta, and Ping Identity
Compliance requirements met with data exports for all messages
Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time

Features:

PRODUCTIVITY BASICS

Message history - Unlimited
Relevant people, channels, and files in search results
Integrations with other apps - Unlimited
File storage - 20 GB per team member
Workspaces - 1
Customizable sections
Slack huddles
Audio and video clips

EXTERNAL COLLABORATION

Work with other organizations
Work with individuals

SECURITY

Data encryption at rest and in transit
Two-factor authentication
OAuth with google
SAML-based single sign-on(SSO)

COMPLIANCE

Custom retention policies for messages and files
Data exports for all messages
Data residency

ADMINISTRATION

Manage channel posting permissions - Unlimited number of channels
Custom user groups
Real-time Active Directory sync with OneLogin, Okta, and Ping Identity
User management with SCIM provisioning

CALLS

Voice and video calls - Uo to 15 participants
Screen sharing

SUPPORT

Access to customer support - 24/7 support with four-hour first response time
99.99% guaranteed uptime SLA

Enterprise Grid Custom

Enterprise Grid
Slack for the most demanding enterprises – all the flexibility to meet your regulatory requirements and all the power to match your growth

All the greatness of Business+, and:

Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on
Large scale collaboration and alignment with support for up to 500,000 users
Streamlined administration with centralized controls and customizable policies
Tailored support with a designated account and customer success team

Features:

PRODUCTIVITY BASICS

Message history - Unlimited
Relevant people, channels, and files in search results
Integrations with other apps - Unlimited
File storage - 1 TB per team member
Workspaces - Unlimited
Customizable sections
Slack huddles
Audio and video clips

EXTERNAL COLLABORATION

Work with other organizations
Work with individuals

SECURITY

Data encryption at rest and in transit
Two-factor authentication
SAML-based single sign-on(SSO)
Slack enterprise key management - Add-on
Integration with enterprise mobility management (EMM)

COMPLIANCE

Custom retention policies for messages and files
Data exports for all messages
Support for HIPAA compliance
Data residency

ADMINISTRATION

Manage channel posting permissions - Unlimited number of channels
Custom user groups
Real-time Active Directory sync with OneLogin, Okta, and Ping Identity
User management with SCIM provisioning
Support for integrations with data loss prevention (DLP), e-discovery, and offline backup providers
Domain claiming
Custom terms of service

CALLS

Voice and video calls - Uo to 15 participants
Screen sharing

SUPPORT

Access to customer support -24/7 priority support with four-hour first response time
99.99% guaranteed uptime SLA
Designated account and customer success team

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 14/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Slack Pricing.

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Slack Reviews

User Rating

4.6/5 (Based on 26,740 Ratings)

Rating Distribution

Excellent
69%
Very Good
26.2%
Average
4%
Poor
0.5%
Terrible
0.3%

User Sentiments

Real-time Messaging, Extensive Integrations, User Friendly Interface, Organized Channels

Storage Limitations, Notification Overload, Search Functionality Limitations, Occasional Performance Issues

Do You Use Slack?

Write a Review

Review Summary

Slack is a popular business communication and collaboration tool praised by users for its user-friendly interface, robust feature set, and seamless integrations with other tools. Reviewers appreciate its ability to streamline communication, improve team collaboration, and enhance productivity. The platform's search functionality, file sharing capabilities, and real-time messaging features receive particular acclaim. Additionally, Slack's mobile app is lauded for its convenience and ease of use. However, some reviewers express concerns regarding its pricing and occasional technical glitches. Overall, Slack is a highly regarded tool that effectively facilitates team communication and collaboration.

Pros

Easy to use interface and intuitive design, making collaboration effortless.
Robust security features, including endtoend encryption, ensuring data privacy.
Seamless integration with various thirdparty applications, extending its functionality.

Cons

Limited customization options, hindering advanced personalization for some users.
Occasionally encountered issues with notifications and message delivery, affecting communication reliability.
Initial learning curve for some users, especially those unfamiliar with team collaboration tools.

Slack Reviews

AI-Generated from the text of User Reviews