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Description | Annex Cloud is an intuitive customer loyalty management software that helps businesses strengthen their customer relationships, keep off competitive offers and improve customer lifetime value simultaneously. The software also enables users to integrate accurate loyalty marketing strategies into their eCommerce website and digital marketing campaigns as per need. Users can even proceed to streamline effective loyalty programs that work for every sales channel, whether it's online or offline. Further, the receipt scanning feature of Annex Cloud, enables customers to submit their receipts to any store branch and earn rewards in an instant. It also helps brands to retain customers and increase purchase frequency adequately. Reward and incentive engine, present within the same helps companies plan out rewards and distribute them to customers within or without loyalty programs. Companies can also distribute rewards based on actions like social media engagement rates, signing up for newsletters, writing reviews, attending in-store events and more. Read more | Capillary Loyalty Plus platform helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. Easily configure rules related to upgrade/downgrade, allocation/redemption, expiry, and promotions. Create and manage a single brand, multi-brand, multi-country or group loyalty programs with ease. Word of mouth isn’t just a concept. Enable enticing referral programs and attract many more loyal customers with a social-ready loyalty platform software. Check vital KPIs on-the-go with a live dashboard that updates as your campaigns are rolled out. Read more |
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Customer Service, Referral Program, Easy Implementation, Customizable Solutions Platform Usability, Backend Integration, Limited Functionality, Lack of Timely Bug Fixes |
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Review Summary |
Annex Cloud users consistently praise the platform's ease of use, integration capabilities, and robust features. They particularly appreciate the customer support team's responsiveness and willingness to address challenges and customize solutions. While some users note initial integration hurdles or a somewhat complex user interface, these issues are often resolved quickly with the help of the Annex Cloud team. Overall, the platform is lauded for its ability to drive customer engagement, enhance loyalty programs, and increase customer acquisition, making it a valuable tool for businesses seeking to optimize their marketing efforts. |
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Loyalty+ Custom |
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Company Details | Located in: Los Angeles, California Founded in: 2010 | Located in: Singapore, Singapore |
Contact Details |
+1 866-802-8806 https://www.annexcloud.com/customer-loyalty |
+65-3157-6448 https://www.capillarytech.com/products/loyalty-plus/ |
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