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Bot Platforms Software

4.4 49 user ratings

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Bot Platforms Software

4.7 103 user ratings

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Octane AI

Bot Platforms Software

4.3 6 user ratings

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Overview

Description Engati is a chatbot platform that allows you to create, manage, integrate, train, analyze and publish custom robots in minutes. Currently, eight major messaging platforms are supported, including Messenger, Kick, Telegram, Line, Viber, Skype, Slack, and Webchat, with a particular focus on user engagement. Building bots have never been easier. With the Engati platform, you can create your chatbots to communicate with the workflow without the need for programming. The objective of the platform is to resolve effective instances of functional use via chatbot and to help companies implement these solutions with minimal effort. Also, help monitor the technical performance of bots with relevant measurements in real time. Customer service and support are one of the key areas the platform focus on to enable easy connection and use of features. It is straightforward to install and requires very little work, and there is virtually no room for jam. It has a wide range of features and aims to the additional features which make the product remarkable. The platform also provided good analytics for tracking bot types and users. Read more Chatfuel is a no-code bot-building platform that enables individuals and enterprises to create AI-powered conversational chatbots in real-time. This centralised chatbot platform turns out to be a great help for Facebook and Instagram messenger services, enabling users to streamline automated conversations in an efficient manner. ChatFuel with its integrated technologies turns out to be the best choice for renowned international companies like Greenpeace, Nissan, Nivea, MSNBC and National Geographic, among others. With features built for convenience and versatility, this chatbot platform allows users to create an approachable brand image. Chatfuel’s services offer 24/7 instant responses to customer queries with an 80% resolution rate, enabling brands to retain customers effectively. With a comprehensive library of templates to choose from, users get to customise the platform as per convenience and reflect on their brand’s theme in an efficient manner. Moreover, the chatbot also helps users attract leads and convert inquiring individuals into paying customers with immediate engagement. As a cost-effective platform, Chatfuel allows users to let chatbots engage in conversation with prospects, solve their issues and encourage product wise sales automatically. Read more Octane AI delivers a Facebook Messenger bot for Shopify merchants to increase their revenues. Users can create pop-ups for their customers that enables them to subscribe to the bot for exclusive discounts, shipping updates, back in stock notifications, and more. It also allows users to send personalized Facebook messages to customers reminding them of the items left in their abandoned cart. Support teams can manage and answer specific customer queries directly through Facebook, while empowering merchants to send custom follow-up messages about anything, including deals, instructions, content, subscriptions, and more. They can have an engaging two-way conversation with customers, personalized product recommendations, segment customers, build up Facebook Messenger subscribers, and more. Octane AI is integrated with popular e-commerce tools, such as Shopify, Klaviyo, Yotpo, Recharge, Gorgias, and more. Other relevant features include VIP support, on-boarding assistance, advanced customer segmentation and targeting, custom flows, enterprise-level security, and powerful analytics and integrations. Read more
Pricing Options
  • Free Trial Available
  • Starts at $79.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.0.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • NA

Reviews & Ratings

User Rating
4.4/5 49 user ratings
4.7/5 103 user ratings
4.3/5 6 user ratings
Rating Distribution
  • Excellent

    57.1%
  • Very Good

    32.7%
  • Average

    8.2%
  • Poor

    0%
  • Terrible

    2%
  • Excellent

    74.8%
  • Very Good

    21.4%
  • Average

    2.9%
  • Poor

    0%
  • Terrible

    1%
  • Excellent

    33.3%
  • Very Good

    66.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments
    Not Available

    Easy to Use Interface, Excellent Customer Support, Extensive Integrations, Useful Chatbot Templates

    Limited Customization Options, Occasional Technical Issues, Limited Platform Support, Confusing User Interface for Complex Flows

    Not Available
Review Summary
Not Available

Chatfuel is a popular no-code chatbot platform praised for its user-friendly interface and ease of use, making it accessible even for non-coders. Users appreciate its ability to automate responses, streamline sales processes, and provide 24/7 support. Chatfuel seamlessly integrates with Messenger, WhatsApp, and other platforms, allowing businesses to engage with customers on their preferred channels. However, some users find limitations in the platform's functionality, particularly with data control and the lack of SMS marketing features.

Not Available
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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $79.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.0.
Pricing Plans
Monthly Plans Annual Plans

Starter Free

Professional $79.00 $79.00 per month

Business $249.00 $249.00 per month

Enterprise Custom

Free Free

Pro $15.00 $15.00 per month

Premium Custom

Basic $9.00 $9.00 per month

PRO $209.00 $209.00 per month

Premium $999.00 $999.00 per month

 
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View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Engati screenshot: The dashboard provides insight into the number of conversations, average conversation duration, and more
+ 2 More
Templates
+ 3 More
Octane AI screenshot
+ 2 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
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Video Thumbnail

Vendor information

Company Details Located in: Bangalore, India - 560102 Located in: San Francisco, California Located in: San Francisco, CA - 94590
Contact Details

+91-998-000-3816

https://engati.com/

Not available

https://chatfuel.com/

94120-7775

https://www.octaneai.com/

Social Media Handles

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