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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more | Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in integration. It aims at centralizing customer informations, automating marketing informations, tracking sales opportunities, analyzing data and enabling a responsive customer service. All of these functions ensure that you are never out on any growth opportunity by maximizing your business relationships. Read more | Oracle Siebel is a comprehensive CRM application that helps businesses to personalize and enhance their customer experience. The application helps users to improve account planning, pipeline visibility and productivity from a single place. Businesses can collaborate across department wise teams, including service, marketing, inventory and finance to get a 360° view. Users get to plan, orchestrate and deliver actionable marketing insights customized to the needs of B2B and B2C organizations. The specialized features of Oracle Siebel include intelligent real-time optimization and dispatch of field service resources, inventory management, depot repair and service analytics. The solution also allows sales teams and calls centres to perform tasks efficiently, making it easy for customers to buy goods and services easily. Users can create customized and intuitive customer experiences with a set of flexible solutions that directly meet their business requirements. The CRM application has a metadata-driven architecture that enables rapid application design and powerful performance. Read more | SAP Sales Cloud is a sales enablement platform that allows firms to track marketing effectiveness and handle leads, forecasting, contracts, bids, commissions, billing, and invoicing from a single location. Revenue recognition activities can be automated in accordance with the International Financial Reporting Standard (IFRS) 15 and ASC 606 requirements. SAP Sales Cloud enables businesses to manage one-time and usage-based billing or invoicing processes, create target regions or quotas using prescriptive analytics, and obtain real-time visibility into sales success. Product configuration, contract storage in a centralized repository, and order management, pricing, and discounting processes can all be automated by managers. Supervisors can also define role-based access permissions for employees using contract templates and the clause library. Businesses may use SAP Sales Cloud to score leads in real time, manage opportunities, anticipate quarterly revenue, and track the full sales pipeline. Organizations can also use machine learning capabilities to receive customized sales suggestions by sorting sales territory according to corporate goals, detecting outliers, and detecting outliers. Read more |
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| SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Most Worthy # 7 Highly Rated | # 15 Fastest Growing |
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Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool |
Customization Options, Extensive Integrations with Microsoft Products, Comprehensive Sales Management Features, Robust Reporting Capabilities Complex User Interface, Occasional Performance Issues, Limited Third-Party Integrations, Steep Learning Curve |
Customization Capabilities, Sales and Marketing Management, Robust CRM Features, Data Management Outdated User Interface, Slow Performance, Complex Configuration, Limited Third-Party Integrations |
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| Review Summary |
Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features. |
Overall, Microsoft Dynamics 365 is a highly-regarded CRM platform praised for its ease of use, customization capabilities, and integration options. Users particularly value its user-friendly interface, seamless integration with other Microsoft products, and the ability to tailor the system to specific business needs. However, some reviewers have expressed concerns regarding the complexity of certain features and occasional performance issues. Additionally, the cost may be a deterrent for some organizations. |
Overall, Oracle Siebel is a robust CRM software solution that offers a wide range of capabilities for sales, marketing, and customer service teams. Users have generally praised its user-friendly interface, customization options, and strong reporting features. However, some users have experienced challenges with its complexity and the need for extensive training. Additionally, concerns have been raised regarding occasional performance issues and integration difficulties. Overall, Siebel is a powerful CRM tool with many satisfied users, but it may require a significant investment of time and resources to implement and maintain effectively. |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
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Starter Suite $25.00 $25.00 per user / month Professional $80.00 $80.00 per user / month Enterprise $165.00 $165.00 per user / month Unlimited $330.00 $330.00 per user / month Unlimited+ $500.00 $500.00 per user / month |
Dynamics 365 Sales Professional $65.00 $65.00 per user / month Dynamics 365 Sales Enterprise $95.00 $95.00 per user / month Dynamics 365 Sales Premium $135.00 $135.00 per user / month Microsoft Relationship Sales $162.00 $162.00 per user / month |
Oracle Siebel Custom |
SAP Sales Cloud Custom |
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Microsoft Dynamics 365 for Sales
3.6 Based on 1387 Ratings Salesforce Vs Microsoft Dynamics 365 for Sales
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Salesforce Partner Relationship Management
4.5 Based on 25 Ratings |
Salesforce Partner Relationship Management
4.5 Based on 25 Ratings 
Salesforce Sales Cloud
4.6 Based on 281 Ratings |
Enable
4.6 Based on 112 Ratings |
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| Company Details | Located in: San Francisco, California Founded in: 1996 | Located in: Redmond, Washington | Located in: Redwood Shores, California | Located in: Palo Alto, California |
| Contact Details |
+1 800-667-6389 https://www.salesforce.com/crm/ |
Not available https://dynamics.microsoft.com/en-us/sales/overview/ |
+1 800-633-0738 https://www.oracle.com/applications/siebel/ |
+1 650-849-4000 https://www.sap.com/products/crm/sales-cloud.html |
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