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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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Sponsored
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
monday.com
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Sponsored
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
GoTo Resolve
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| Description | Snipe-IT is an open-source IT asset management software, helping out IT departments with electronic device monitoring services that their employees are using at present. Snipe-IT comes with an interactive dashboard where admins get an overall view of company-owned accessories, components, consumables, and assets in an efficient manner. They can also keep track of employee-wise locations and assigned devices. For asset management, the software enables users to see which assets are assigned to which employees and what are their physical locations. In addition, they can also monitor current deployment levels of individual assets, besides taking care of pending, ready to deploy, or archived assets facilitating effective management. For seamless license management, Snipe-IT lets IT departments activate email alerts reminding users about upcoming expiry dates. It can also be used to send real-time email notifications related to asset checkout/check-in, check-in deadline, and low inventory processes. Moreover, Snipe-IT also comes with a robust JSON REST API that enables users to develop custom integrations and automation based on their specific needs. Read more | AssetSonar is an intuitive IT asset management solution ensuring compliance, lower hardware downtime and audits for small businesses and industry leaders alike. Its fully-featured IT asset tracking capability helps companies monitor assets from purchase to disposal. Also, companies can have more visibility on the whereabouts and maintenance of their hardware items. Besides resolving issues faster with detailed hardware specifications, AssetSonar’s software asset management ensures license compliance. It also detects unlicensed software to regulate expenditure and manage vendor penalties. The creation of timely alerts instantly notifies about new license updates, renewals and payments as well. AssetSonar provides comprehensive IT service management as companies can access and link their assets with tickets in Zendesk and Jira. Moreover, its capability of faster troubleshooting eases incident and problem management. Additionally, the software can be used to set up an IT asset database while centralising the device management with many out of the box integrations. AssetSonar drives informed purchase decisions, letting companies get access to regular financial audits. Read more | With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 2 Most Worthy # 1 Highly Rated |
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User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times |
User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup |
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Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity. |
Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Self-Hosted Others Hosted $33.33 $39.99 per month |
AssetSonar $69.99 $79.99 per month |
Free Free Basic $9.00 $12.00 per user / month Standard $12.00 $14.00 per user / month Pro $19.00 $24.00 per user / month Enterprise Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
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| Company Details | Located in: San Diego, California | Located in: Austin, Texas - 78750 | Located in: New York, NY 10003 Founded in: 2012 | Located in: Boston, Massachusetts |
| Contact Details |
+1 844-476-4734 https://snipeitapp.com/ |
+1 888-623-8654 https://ezo.io/assetsonar/ |
Not available https://monday.com |
1 855 263 2838 https://www.goto.com/it-management/resolve |
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What are the key features of Snipe-IT and AssetSonar?
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