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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey logo
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Survey logo
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Google Forms logo
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Survicate logo

Survicate

Survey/ User Feedback Software

4.7 212 user ratings

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Overview

Description One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. Read more Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features. Read more Google excels in the online form builder arena like any other field. Google Forms come as a part of the Google Drive Suite that features tools like Docs, Sheets, etc. There is a pretty good number of pre-installed themes to choose from to cater to all the segments, be it survey, registration, contact, etc. It has a straightforward building user interface and much easy to use. The users can include multiple question types, including short answers, multiple choices, dropdowns, checkboxes, etc. It even has a photo and video field. Each of the fields has a copy button, in case the users need to add a similar question to different forms. Responses can be received over the email or collected in Google Sheets. After the form has been made, the users can add collaborators by sharing and can even embed it in websites using the code. Hence, with ease of usage, it is definitely the easiest way to get going with the survey or registration. Read more Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $25.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Google Forms Offers Free-forever plan.
  • Free Trial Available
  • Starts at $65.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    96%
  • Momentum
    72%
  • Popularity
    100%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    91%
  • Momentum
    62%
  • Popularity
    66%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    89%
  • Momentum
    64%
  • Popularity
    68%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    81%
  • Momentum
    67%
  • Popularity
    85%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated # 3 Highly Rated # 9 Highly Rated # 7 Highly Rated # 19 Fastest Growing # 13 Highly Rated # 12 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 12,173 user ratings
4.6/5 1,146 user ratings
4.6/5 9,092 user ratings
4.7/5 212 user ratings
Rating Distribution
  • Excellent

    62.4%
  • Very Good

    28.5%
  • Average

    5.4%
  • Poor

    0.9%
  • Terrible

    2.9%
  • Excellent

    63.4%
  • Very Good

    30.5%
  • Average

    5.3%
  • Poor

    0.3%
  • Terrible

    0.5%
  • Excellent

    67.8%
  • Very Good

    27.6%
  • Average

    4.1%
  • Poor

    0.5%
  • Terrible

    0%
  • Excellent

    80.2%
  • Very Good

    14.6%
  • Average

    3.3%
  • Poor

    0.5%
  • Terrible

    1.4%
User Sentiments

    Ease of Use, Intuitive Interface, Variety of Question Types, Comprehensive Data Analysis Tools

    Misleading Pricing Structure, Limited Free Features, Aggressive Auto-Renewal Policy, Poor Customer Service

    Ease of Use, Extensive Customization Options, Extensive Integrations, Comprehensive Survey Templates

    Limited Free Plan Features, Outdated User Interface, Slow Customer Support, Mobile Application Issues

    Ease of Use, Free of Cost, Data Collection efficiency, Integration with Google Sheets

    Limited Design Customization, Lack of Advanced Features, Limited Offline Functionality, Limited Question Types

    Ease of Use, Extensive Integrations, High-Quality Customer Support, Customizable Surveys

    Limited Free Plan Features, Occasional Bugs, Limited Customization for Widgets, Survey Results Export Limitations

Review Summary

Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.

Users generally find Zoho Survey to be a user-friendly and comprehensive survey software with an intuitive interface and a wide range of features. It is praised for its ease of use, customization options, reporting capabilities, and strong customer support. However, some users have reported occasional technical glitches, limited data analysis capabilities, and a need for improvement in mobile app functionality. Overall, Zoho Survey is considered a reliable and feature-rich survey tool suitable for businesses of various sizes and needs, with positive feedback on its user-friendliness, customization, and reporting capabilities.

Overall, Google Forms is a user-friendly and versatile form builder that allows users to easily create and customize forms for various purposes. It offers a wide range of features, including templates, drag-and-drop functionality, conditional logic, and collaboration tools. Users appreciate its ease of use, integration with other Google products, and the ability to share and collaborate on forms. However, some users have reported occasional issues with data loss, limited customization options, and the lack of advanced features found in more comprehensive form builder tools.

Survicate customer reviews highlight its strengths in gathering valuable feedback, offering customization options, and providing actionable insights. Users appreciate the platform's ease of use, the ability to create targeted surveys, and the integration options it provides. The sentiment analysis feature is also seen as a valuable asset. Some reviewers mention occasional glitches and suggest improvements in reporting and analytics capabilities. Overall, Survicate is praised for its user-friendly interface, customization options, and the quality of insights it delivers, making it a solid choice for businesses seeking a comprehensive customer feedback solution.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $25.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Google Forms Offers Free-forever plan.
  • Free Trial Available
  • Starts at $65.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Team Advantage (Business Plan) $25.00 $25.00 per user / month

Team Premier (Business Plan) $75.00 $75.00 per user / month

Enterprise (Business Plan) Custom

Standard (Personal Plan) $99.00 $99.00 per month

Advantage (Personal Plan) $32.00 $32.00 per month

Premier (Personal Plan) $99.00 $99.00 per month

Targeted Responses Others

Free Free

Plus $25.00 $35.00 per month

PRO $35.00 $49.00 per month

Enterprise $75.00 $109.00 per month

Google Forms Free

Basic Free

Essential $65.00 $79.00 per month

Professional $129.00 $159.00 per month

Ultimate $289.00 $349.00 per month

Custom Custom

 
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Screenshots & Videos

Screenshots SurveyMonkey screenshot
+ 4 More
Zoho Survey screenshot
+ 5 More
Question branching
+ 3 More
Not Available
Videos Video Thumbnail
+ 5 More
Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: San Mateo, CA Founded in: 1999 Located in: Pleasanton, CA Located in: United States Located in: Warsaw, Poland Founded in: 2013
Contact Details

Not available

https://www.surveymonkey.com/

+1 (888) 900-9646

https://www.zoho.com/survey/

Not available

https://www.google.com/forms/about/

Not available

https://survicate.com/

Social Media Handles

Not available

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