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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeamViewer logo
Remote Access Software

4.5 18,703 user ratings

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk logo
Remote Access Software

4 1,820 user ratings

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Rescue logo
Remote Access Software

4.4 1,347 user ratings

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Sponsored

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

monday.com logo

monday.com

Project Management Software

4.5 6,789 user ratings

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Overview

Description TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network. This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers. Read more Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime. Rescue scales to deliver flexible, reliable remote support no matter how big the business is or how fast it grows. It's about more than tackling tech issues. It's about saving time and money, and boosting efficiencies across the company, just like these Rescue customers. Read more With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Starts at $14.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $108.25.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    63%
  • Popularity
    94%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    85%
  • Momentum
    78%
  • Popularity
    89%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    87%
  • Momentum
    64%
  • Popularity
    73%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    96%
  • Momentum
    73%
  • Popularity
    97%
SaaSworthy Awards # 2 Most Worthy # 1 Fastest Growing
Not Available
Not Available
# 2 Most Worthy # 1 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 18,703 user ratings
4/5 1,820 user ratings
4.4/5 1,347 user ratings
4.5/5 6,789 user ratings
Rating Distribution
  • Excellent

    68%
  • Very Good

    24%
  • Average

    3.5%
  • Poor

    0.8%
  • Terrible

    3.7%
  • Excellent

    59.6%
  • Very Good

    15.5%
  • Average

    3.9%
  • Poor

    2.6%
  • Terrible

    18.3%
  • Excellent

    49.3%
  • Very Good

    38.8%
  • Average

    9.8%
  • Poor

    1.9%
  • Terrible

    0.1%
  • Excellent

    66.6%
  • Very Good

    25.5%
  • Average

    4.2%
  • Poor

    1.5%
  • Terrible

    2.3%
User Sentiments

    Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

    Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

    Ease of Use, Fast and Reliable Connections, Cross-Platform Compatibility, Unattended Access

    Security Concerns, Mobile App Functionality, Customer Support Responsiveness, Occasional Connectivity Issues

    Remote Access, Ease of Use, Unattended Access, Robust Features

    Connectivity Issues, Pricing, Mobile Support, Clunky UI

    User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations

    Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times

Review Summary

TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users.

Overall, users appreciate LogMeIn Rescue for its remote access capabilities, ease of use, and quick setup. The software's ability to resolve issues promptly, its compatibility with various devices, and the option for unattended access are also praised. However, some users have faced occasional connection issues, limitations in file transfer functionality, and concerns about the pricing structure. Additionally, there have been reports of rare instances of slow response times or lags during remote sessions.

Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity.

Pros & Cons
  • User-friendly interface and intuitive design
  • Reliable performance in remote desktop access and online meetings
  • Cross-platform compatibility for seamless connectivity
  • Seamless file sharing, presentations, and screen sharing during remote sessions
  • Occasional connectivity issues
  • Need for improved customer support responsiveness
  • Exceptional remote desktop capabilities with minimal latency
  • User-friendly interface and cross-platform compatibility
  • Strong security features with end-to-end encryption and two-factor authentication
  • Responsive and helpful customer support
  • Occasional connection issues
  • Room for improvement in mobile app functionality
  • Web-based remote support without pre-installed software
  • Secure connections to any device on any network
  • Ability to resolve issues promptly and boost efficiencies
  • Compatibility with various devices and unattended access option
  • Occasional connection issues
  • Limitations in file transfer functionality
  • Concerns about the pricing structure
  • Rare instances of slow response times or lags during remote sessions
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Starts at $14.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $108.25.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Single User Others

Multi User Others

Teams Others

Solo $14.90 $14.90 per month

Standard $29.90 $29.90 per month

Advanced $79.90 $79.90 per month

Ultimate Custom

Rescue Remote Support $108.25 $108.25 per month

Free Free

Basic $9.00 $12.00 per user / month

Standard $12.00 $14.00 per user / month

Pro $19.00 $24.00 per user / month

Enterprise Custom

 
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Screenshots & Videos

Screenshots screenshots
+ 12 More
AnyDesk screenshot
+ 4 More
Technician console Columns
+ 20 More
Videos Video Thumbnail
+ 3 More
Video Thumbnail
+ 2 More
Video Thumbnail Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Germany Founded in: 2005 Located in: Stuttgart, Germany Founded in: 2014 Located in: Boston, Massachusetts Located in: New York, NY 10003 Founded in: 2012
Contact Details

+49 7161 305898581

https://www.teamviewer.com/en/products/teamviewer/

+49 711 184270 00

https://anydesk.com/

Not available

https://www.logmeinrescue.com/

Not available

https://monday.com

Social Media Handles

FAQs

What are the key differences between TeamViewer and AnyDesk?

TeamViewer is known for its industrial-grade remote control and enterprise support tools, while AnyDesk emphasizes fast and affordable remote desktop connections.

Which product offers a wider range of integrations?

TeamViewer integrates with Salesforce and Jira, while LogMeIn Rescue offers integrations with Agiloft, Freshdesk, Microsoft Dynamics 365 for Sales, Salesforce, Zendesk Support, and HappyFox.

What are the alternative products to TeamViewer?

Splashtop Business Access, Splashtop Remote Support, VNC Connect, AnyDesk, and LogMeIn Rescue are some of the alternatives to TeamViewer.

Which product is best suited for unattended remote access?

AnyDesk and LogMeIn Rescue both offer unattended access features, allowing users to connect to devices remotely without requiring manual intervention.

How do the security features of these products compare?

TeamViewer and AnyDesk employ end-to-end encryption and two-factor authentication for secure remote connections, while LogMeIn Rescue utilizes TLS 1.2 technology for data protection.

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