Apex Power Dialer Alternatives and Competitors

Hello Hunter is a predictive dialer software that helps users enhance their calling results by 400%. Advanced dial modes including full predictive dialling featured by the software, helps administrators to override specific algorithms and set a faster or slower rate for each campaign. Also, Hello Hunter comes loaded with an inbound support mechanism that facilitates blended inbound and outbound campaigns to similar agents within the same system. Its manual dialling mode helps users gain access to a seamless click to call interface and get connected to a specific contact using a single telephone line. This predictive dialling software also comes loaded with a variety of voice connection methods for users that includes Dial-out, SIP phone, Google Talk, Dial-in and SIP addresses. Moreover, Hello Hunter also ensures 100% compliance with campaign based real-time abandonment rate reporting facilities. Its admin switchboard interface is capable of providing an accurate view of current business updates. Other loaded features include agent monitoring, CRM integration system, crystal clear calls and desktop application responsiveness.

RingCentral Contact Center is an omnichannel inbound contact centre solution that helps businesses with seamless customer monitoring. Businesses of all types can use this platform to achieve efficient communication across the entire workplace. The software comes loaded with a variety of advanced features to help businesses optimise inter-departmental communication and strengthen customer wise relationships in real-time. Its skills-based routing system lets customers connect with the right department in an instant. Moreover, with an agent management facility, supervisors get to create agent wise schedules and reduce waiting times between calls. High-quality insights provided by RingCentral Contact Center help businesses improve their sales and get agent wise tasks monitored in an efficient manner. An omnichannel routing mechanism made available by the same helps agents receive and direct calls based on their availability, capacity and other pre-defined parameters facilitating speedy engagement. Moreover, customisable visual reports offered by the platform backed by an informative dashboard lets managers extract key business-relevant metrics, enabling better outcomes. Active integration with external platforms like Oracle and Salesforce helps businesses deliver a personalised experience to their loyal customer base.

Dialpad Sell is an inside sales call center that leverages AI technology to provide accurate business intelligence and train sales teams at the same time to deliver optimised sales performance. Its expert services are trusted widely by companies such as Motorola, Quora, and TED among others. With convenient features, Dailpad Sell offers its users unparalleled solutions to optimise their sales and reach. Also, as a sales communication platform, it comes equipped with functionalities like video conferencing, dialer and SMS facilities for streamlined data access. Admins can also make use of the real-time sales coaching facilities to help reps hone their verbal communication skills and deliver exceptional customer service. With post-call analytical services, Dialpad Sell delivers deep insights that enable users to uncover best practices and modify their sales techniques in real-time. Moreover, active CRM integration facilities help businesses retain essential data like call logs, transcripts, and notes within a unified space. Inbuilt machine learning technology helps deliver intelligent recommendations for improved sales strategies.

Orum is a tool that leverages AI to detect voicemails, navigate phone directories, and filter out bad numbers so that reps can get into live conversations with real humans quickly. It integrates and connects to Salesforce, Outreach, and Salesloft seamlessly. Users can easily pull in call tasks, outreach history, and contact details whenever needed. The solution does not require SalesOps and runs smoothly. The platform automatically identifies and removes bad numbers from the list and breaks down data quality so that users can make better decisions in the future. It comes with in-browser and high-fidelity VOIP dialing and users can call up to 10 lines in parallel. The tool has AI-powered voice transcription, voicemail detection, and phone tree navigation as well. Users can easily search and filter for calls by disposition and type and listen in to calls within Orum to help reps improve. Managers can visualize the performance of team members over time and also get full disposition details like no answer, answered, and busy etcetera.

3CX Power Dialer was designed from the ground up specifically for 3CX. With 3CX Power Dialer you can automate unattended calls to patients or customers using unique contact lists.

PhoneBurner is a cloud-based power dialer and sales acceleration platform that helps reps get better results from their outreach, in less time. The software handles repetitive tasks and automates workflows, so reps engage with up to 4x more contacts every hour. Using any phone or VOIP softphone, reps can dial smarter and faster from anywhere. Instant, delay-free connections produce higher quality conversations and closing rates. The included sales CRM effortlessly manages all contacts, correspondence, and call campaigns. Integration with over 150 top CRMs and apps is also available. PhoneBurner’s ability to leave voicemails, send emails, log calls, move contacts to different folders, all in just a click based on call outcome, results in a typical call volume of 60-80 contacts per hour. Email tracking, text messaging, and other features result in increased callbacks, conversations, and opportunities. Users can increase live answer rates by displaying local Caller IDs when dialing. Intelligent automated lead distributions save admins time while ensuring maximum lead utilization. Call recordings and custom reports give managers the oversight they need to train reps and generate results.

Acqueon Engagement is a new breed of omnichannel campaign management software that features a built-in dialer, a Customer Data Platform (CDP), and an integrated compliance toolbox. Stay safe with integrated checks when new contacts are added and in real-time when executing campaigns. Acqueon Engagement helps you stay compliant with TCPA, GDPR, CCPA, and other privacy regulations by simply turning on controls as needed. Connect to all your data sources using native integrations to CRM and EHR systems, APIs to connect to your custom apps, and file imports. Acqueon ingestion engine onboards and consolidates your various data sources into a Customer Data Platform (CDP).

Ytel’s communication platform allows developers and businesses to easily build SMS and voice capabilities into any application. Add unique phone numbers to your marketing Call to Action and see which campaigns are generating calls and text messages. Use standard and vanity toll-free numbers for easy remembering and brand awareness. Inbox is a browser-based 2-way messaging and call communication software that allows users and contacts to communicate in real-time. Using a rest API command developers can provision voice and text features to any platform or integration.

Mojo Dialer, is the ultimate prospecting platform that allows users to make at least 300 calls per hour. It comes along with scores of features such as the Mojo Lead Manager, Mojo Dialer, Mojo Data, Mojo Marketing, Mojo dashboard, and Mojo Mobile. Speaking of Mojo Lead Manager, users can easily import data, post data from the data preferred partners, or use a custom lead capture form to fill in the pipeline. It lets users manage their tasks, follow up calls, go through the calendars, and so on. The software can be integrated with platforms like Wise Agent, Follow Up Boss, Zapier, etc, which makes it ideal for looking up for leads. The dialer offers clear call quality, and it is built on a simple calling module, which allows users to get access to popular sales calling techniques. The data includes high-quality real estate, and cold calling leads to accelerate the listing inventory. Next, one gets to use powerful marketing tools, along with databases that can convert leads to past clients. Lastly, this software pays much attention to personal/team prospecting performances and maintains goal tracking by keeping track of the prospecting metrics on the dashboard.

GoDial is an automatic call dialer and CRM application. It is a highly sought-after dialer and CRM platform thanks to the inbuilt supercharged capabilities that include unlimited calling, zero call charges, seamless call recording and effective CRM. This automatic call dialer makes it easier for callers to ring up large call lists at a go, of course, accompanied by scheduled callbacks and dictation of voice notes. The CRM ensures that the call recipients are instantly intimated with necessary business cards, personalised texts as well as call quality surveys for necessary improvisations. Based on the calls made over a specific period, GoDial prepares insightful reports. These reports are divided into two kinds, the master report that allows clients to filter through selective calls and check on the outcome. The second kind is the summary report that provides to clients an overview of calls, spent time, productivity and call duration, all according to the day for which the search is being made. All the calls initiated are completely encrypted and safeguarded under the AWS server.

Introducing Convolo, the revolutionary AI Agent designed to revolutionize the world of customer communication. This innovative technology is an absolute game-changer, providing businesses with the ultimate solution for all their cold calling, lead follow-up, and customer support needs. Picture this: an AI that can make calls, interact with potential clients, and handle support inquiries in a way that is almost indistinguishable from a real human. This is exactly what Convolo offers, and it’s unlike anything you’ve ever seen before. With a simple training process, they can easily customize their AI Agent to sound just like them or any member of their team. But what’s truly remarkable about Convolo is its scalability. With just the push of a button, they can deploy thousands of AI Agents to work for them 24/7, never taking a break or getting sick. And unlike human employees, Convolo never quits or forgets instructions, ensuring that every interaction is handled flawlessly. But the benefits of using Convolo don’t stop there. Its cost-effective nature makes it a no-brainer for businesses of all sizes, helping them save time and money while increasing their customer satisfaction and retention rates.

Use TP Smart Dialer for your VoIP Business and provide great calling experience to your customers. Best Mobile Dialer with crystal clear voice quality.

Calley is an automated cloud-based outbound calling software that increases your productivity and conversions by automating your manual calling process. It's an excellent tool for event planners, start-ups, HR firms, and sales teams. It helps you in managing all of your outbound calling operations with ease and convenience. With Calley, you just have to click ‘Start Calling’ after installing the Calley Mobile App on your phone and it dials the phone numbers from your list automatically. The platform offers a dialing option that allows you to view a list of numbers to call and you can dial the number by simply clicking on it. It enables you to call several numbers without having to dial them one by one. The platform offers a sophisticated auto dialer app that helps you save time, meet more consumers, and increase sales. It enables you to upload a .csv file of numbers that you want to call and sync it with your mobile app. Additionally, the platform is particularly beneficial if you are selling to referrals, leads, past clients, or current clients.

ChaseData CCaaS is the call center software suite that keeps you TCPA compliant, guarantees security (PCI DSS, HIPAA HITECH, and SOC2), eliminates SCAM LIKELY all while boosting call center profits. Placing your call center agents in front of live customers quickly is the mission that software is engineered to accomplish. ChaseData has designed and implemented all appropriate administrative, physical and technical safeguards for Protected Health Information in transit and at rest in compliance with HIPAA/HITECH.

Direct Connect will convert enquiries from everywhere. It could be from your website, landing pages, live chat, as well as online sources including Gumtree, FaceBook, industry aggregates in Real Estate, Car Sales, Legal, Health, and many more. Whatever sector you’re in, they can help connect your customer to you in minutes. Studies prove a person's interest and intent is at its peak at the time of enquiry. If you don’t get in touch within minutes, you run the risk of losing an opportunity. Many businesses don't have the resources to respond to leads within minutes, which makes Direct Connect an essential asset.

The next-gen auto dialer for you. ReadyMode, previously known as Xenical is an all-in-one auto dialer software, specifically developed for call centers to enable predictive dialing. It works at connecting call centers and agents with more prospects through cloud technology. It additionally enables the user to manage their CRM, lead management, and reporting and insights. ReadyMode offers trusted PV and VoiceLog Verification solutions that provide direct server-to-server connection. It offers fine-grained speed controls that allow you to tailor your call ratios based on the number of available agents, thereby reducing wait times. Users need full Customer Relationship Management capabilities to assist each customer through your sales workflow. Inbound call management is made easier with fully customized IVR menus through ReadyMode. ReadyMode reporting helps enhance performance and efficiency by providing detailed data, agent stats and analytics, calls, campaigns, and more. Field sales professionals can access their dialer and CRM via any device, allowing them to stay productive while on the road with this smart software. The platform offers a free demo to test and try its features before making the actual purchase.

Callback Tracker offers a solution that helps its users initiate a conversation with their potential clients and retain their contact information as a lead. It targets any business that markets its products and services on the internet. The users can add a click to call widget on their websites through which visitors can request a callback. The widget uses artificial intelligence (AI) to track and organize their conversations. To set it up, users need to sign up on its website, select widgets they are interested in and use the "Code Embed" tab to obtain their personalized code. Alternatively, they can also download a plugin for WordPress. The tool allows them to monitor, record, and playback conversations. Widget styling options such as colors, schedule, and behavior are available. A caller greeting voice can be customized, and a caller ID is also available. Users can even connect their Callback Tracker account to their Google Analytics Dashboard to see graphs and use Google to analyze their data.

DialedIn provides business owners with professional call center software that guarantees customer satisfaction. Customer interactions can be challenging, yet DialedIn makes it easier for any company in any industry to make each call quick, efficient, and personal. The software works as an all-in-one solution for inbound and outbound call centers by combining all the necessary support functions into easy-to-use software. The powerful tools that DialedIn provides help contact centers to personalize each customer experience, regardless of the industry. As a business, ensuring a good customer experience should be a top priority. DialedIn makes it easier to reach and exceed customer expectations by offering integrated features that streamline and optimize operations. These features are designed to make it simple for you to keep up with the customer's journey and provide personalized customer engagement. With DialedIn you can increase customer loyalty, build better relationships, and understand customer behavior as well as deliver faster services and resolution. So why wait? Fuel customer satisfaction with DialedIn Call Center Software wraparound solution today.

Hosted predictive dialler that increases sales. 5-Star reviewed. 15 years' experience. UK customer service with unlimited telephone support.

CallShaper is the originator of a cutting-edge cloud-based call center platform for efficiency- and compliance-minded directors of inbound and outbound telemarketing call centers.