OpenText Content Cloud Reviews

Unstructured documents structured way. Workflow process for automation, Documents life cycle management, Excellent tool for most of the domains

Nothing much, Industry specific good to have features..

Best content and information management platform based on industry needs

Managing big information systems, Content availability anytime anywhere, Integrated model

Connectivity and integration capabilities with other systems, scalability, robustness.

I can't think of anything. Perhaps lack of "out of the box" monitoring tools that exist, for instance, in SAP environment.

Library functionalities, storage for documents, Archive services for SAP, WF engine.

- Like structured approach.

- Eady to do customization based on client requirement.

- Administration.

It needs to be updated Opentext Product regularly.

OpenText provides the most complete and integrated Information Management platform, allowing companies to organize, integrate and protect data and content as it flows through business processes inside and outside the organization.

UX of content suite is modern.

Most of the functionality is configurable

Lot more functionality need to be exposed as configuration

Organising enterprise information

Easily accessible

Robust Content Lifecycle Enablement Suite with Solid Integration with Industry Standard Line of Business Applications like SAP to streamline Information Management creation and re-use, integration with SharePoint, Email Systems, Business Process applications, Archiving Solutions etc.

Enablement of OTCS Suite for SMEs, who would like to exploit OT CS.

Enabling end to end information management from creation to disposal/archival.

Records management, workflow capabilities, and version control.

Maybe they should increase the reach range in integrations

Makes process implementation much easier and the version of the documents is much more secure and facilitates content management.

I like the fluid experience of firstdoc platform.

Nothing to dislike as of now. Having an amazing experience.

Definitely

I'm solving customer cases related to the firstdoc application and the ui is really very easy to understand for solving problems of customers since it has lots of features.

security, customizations, a wealth of features, platform

upgrade and administrations sometimes requires much effort

when upgrading to new versions, it broke some of the features of earlier versions and no longer supported

Broad portfolio of functionalities and actions including, but not limited to, security and compliance features.

Support can sometimes be slow in the identification of the root cause.

Mostly compliance and authorization aspects of business processes,

Manages all Enterprise content with high Security, Highly Sacallable product, Robust Search capabilities

Very costly, limited documentation available for clients,

One-stop solution to upload large documents and share documents between geographical locations without delay,

eSign module has reduced delays in approvals