Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Survey Templates
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.Question Library
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveysOnline Survey
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and postsOffline Response Collection
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internetMultiple Question Types
These question patterns are aimed at collecting statistical data from the respondents with accuracyEmbeddable Survey
It enables you to directly include your surveys on your own websiteEmail Distribution
This feature lets you send a custom email invitation for the survey to the respondentsData Analysis Tools
Analyze feedbacks collected from both structured and unstructured sources in real-time360 Degree Feedback
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.Skip Logic
It hides the irrelevant pages or questions based on previous responses.Support Audio / Images / Video
Includes audio/ video/ images into the survey questionnaires to make it interactiveSite Intercept Survey
Captures value from your website visitors with targeted, engaging messagesQuestion Branching
Allows respondents to screen questions and give answer to the relevant questions onlyPhone Survey
It enables you to run your survey over telephonesMobile Survey
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the goKiosk Survey
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPadCustom Survey URLs
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the linkFree Trial
Not available
Pricing Options
Freemium ( Limited Features )
Premium Plans ( Subscription / Quotation Based )
Pricing Plans
Runner $29.00 $29.00 per month
50 responses per month
A perfect starter plan for small businesses or departments
Features
Additional features included with advanced plans (200+ responses):
Jumper $49.00 $49.00 per month
200 responses per month
A great choice for small/medium businesses or departments with more features.
Features
Flyer $99.00 $99.00 per month
500 responses per month
Medium sized company or team looking to get started this is the plan for you.
Features
Mach 1 $159.00 $159.00 per month
1000 responses per month
The perfect plan for medium sized company or team to take customer feedbacks to the next level.
Features
Match 2 $259.00 $259.00 per month
5000 responses per month
Match plans are for teams and businesses who deal in higher volumes of email.
Features
Match 3 $400.00 $400.00 per month
10000 responses per month
Match plans are for teams and businesses who deal in higher volumes of email.
Features
Match 4 $700.00 $700.00 per month
20000 responses per month
Match plans are for teams and businesses who deal in higher volumes of email.
Features
Enterprise Custom
The software offer Large pricing plans, multiple accounts, bespoke reporting and flexible invoicing terms are available on basis of request.
Screenshots of Vendor Pricing Page
Learn more about Customer Thermometer Pricing.
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Introducing Custo...
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Customer Thermome...
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What is Customer Thermometer used for?
Customer Thermometer is Survey/ User Feedback Software. Customer Thermometer offers the following functionalities:
Learn more about Customer Thermometer features.
What are the top alternatives for Customer Thermometer?
Does Customer Thermometer provide API?
Yes, Customer Thermometer provides API.
Vendor Details
Brighton, England Founded : 2010Contact Details
+44 20 8242 6445
https://www.customerthermometer.com/
Social Media Handles
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